Privacy Policy
treatsure's ten point privacy policy
See also our Terms and Conditions.
1. Overview of this policy
Treatsure Pte Ltd (“treatsure”) is committed to taking its responsibilities under Singapore’s Personal Data Protection Act (“PDPA”) (Cap. 26 of 2012) seriously. We recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to protect your data and privacy. We have created this privacy policy to help you better understand how we collect, use, disclose and/or process the data we receive from you. If you have any queries, please do not hesitate to contact us at legal@treatsure.co.
2. The PDPA: in a nutshell
Under the PDPA, “personal data” is defined as any data - genuine or not - of an individual who will be identifiable from that data, or from that data and other information which an organisation may have or will have access to.
You may be assured that treatsure will collect your personal data in compliance with the PDPA. In this process, we will notify you of the purposes for which your personal data may be collected, used, disclosed and/or processed, as well as obtain your consent for the intended purposes, unless the law expressly permits us to collect and process your personal data without your consent.
3. Purposes of personal data collection
The personal data which treatsure collects from you may be collected, used, disclosed and/or processed for the following purposes including but not limited to:
- Responding to your queries
- Contacting you if there is a need to reach you
- Providing you with the services/products you select on our platform
- Sending you information and updates on our products/services
- Offering you other services and products you may be interested in
- Customising and enhancing your experience on our platform
- Feedback, research and analysis of products and services, customer satisfaction, preferences and experience, so as to improve our products and services for our customers
- Meeting or complying with any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law or regulation
- Enforcing or protecting our rights and your rights under, and to comply with, our obligations in accordance with law
- Any other purposes which we notify you of at the time of obtaining your consent; and/or any reasonable purposes related to the aforementioned
4. Disclosure to Third Parties & Disclosure Permitted by Statutory Exemption
We may also be disclosing the personal data and traffic data with our service providers, agents, business partners, vendors, affiliates, related corporations, and/or other third parties whether sited in Singapore or outside of Singapore. They may be providing treatsure with essential services (including but not limited to: consulting and business continuity planning, sales and marketing, analytics, processing, storage, hosting and security of data etc) and/or by making certain services available to our users, and may thus be processing your personal data on our behalf for one or more of the purposes mentioned above.
Nonetheless, you may be assured of the confidentiality and security of your personal data, as we respect the privacy of your personal data. The third parties will only use your contact data and other personal information to carry out their specific business obligations to and to provide you with site related services, and will be required to uphold the same standards of privacy as treatsure.
In certain situations, however, we may disclose your personal data to third parties without first obtaining your consent in certain situations, including without limitation, the following: (1) cases in which the disclosure is required or authorised based on the applicable laws and/or regulations; (2) cases in which the purpose of such disclosure is clearly in your interests, and if consent cannot be obtained in a timely way; and (3) where such disclosure without your consent is permitted by the PDPA or by law.
5. Information Collected by Other Third Parties
Certain content and services offered to you through our platform may be served on websites hosted and operated by a company other than treatsure or our affiliates. treatsure does not disclose your personal information to these third party sites without your consent, but you should be aware that any information you disclose once you access these other sites is not subject to this privacy policy. treatsure does not endorse and is not responsible for the privacy practices of these third party sites.
6. Request for Access and/or Correction of Personal Data
You may request to access and/or correct the personal data in our control or possession via email to feedback@treatsure.co. We will verify your identity as well as the nature of your request. As for a request to access personal data, once we have obtained sufficient information from you to deal with the request, we will seek to provide you with the relevant personal data within a reasonable timeframe.
7. Request to Withdraw Consent
You may also withdraw your consent for the collection, use and/or disclosure of your personal data in our possession or under our control, or request to remove your personal data from our database. Please submit your request via legal@treatsure.co. We will process your request within a reasonable timeframe after a request to withdraw consent has been made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request.
However, your withdrawal of consent could result in certain legal consequences arising from such withdrawal. In this regard, depending on the extent of your withdrawal of consent for us to process your personal data, it may mean that we will not be able to continue with your existing relationship with us/the contract you have with us will have to be terminated. We will notify you in advance of any such impact and obtain your consent to proceed further before processing your withdraw consent.
8. Security and storage
The personal data we collect from you is stored on a secure, password-protected server and only authorised personnel will have access. In addition, treatsure uses industry-standard encryption technologies for the receipt and transfer of personal information. While we employ our best endeavours, no data transmission over the Internet and no storage method can be 100% safe all the time.
9. Updates on policy
treatsure will review our data protection policy and processes from time to time. We reserve the right to amend the terms of this policy at our discretion. You are encouraged to visit our website or app from time to time if you would like to know more about these changes.
10. Indemnification of treatsure
You agree to indemnify treatsure and our affiliates from all liabilities, claims, damages, losses, and expenses, including legal fees, that may arise from your use of the sites and services.